Project Description

Lead for Search which surfaces information from Cisco websites to enable customers to find the information they are looking for. Supports Natural Language questions and provides helpful answers.

Architected Next Gen search platform to provide relevant results faster that results in additional leads. Using A/B Testing, Heat maps, Analytics and Metrics to make data driven UX decisions.Working with Cross Functional teams to integrate Analytics, Click to Chat, Machine Learning with Q&A and Recommended Content.

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