By ashvil on 7/30/2000 2:16 PM

User Experience is the how the customer interacts with the system. It not just the User Interface, pretty pictures or a nice GUI interface. It is the total experience that the user goes through to get their goals achieved.

And Always remember the best user experience for the user is to do no work at all.

Some links
http://msdn.microsoft.com/ui/default.asp
User Experience and Interface Design Resources from by the Windows User Experience and Interface Design team as a reference for better product design.

Alertbox - http://www.useit.com/alertbox/index.html
Jakob Nielsen\'s semi-monthly column on Web usability. Usually pretty sharp, meaty stuff. Some focus on business issues, but mostly UI/usability.

Ask.tog - http://www.asktog.com/
Interface designer Bruce Tognazzi\'s Web site. Monthly columns on UI design issues.

Usable Web - http://www.usableweb.com/
Clearinghouse of Web resources on UI design, with a focus on Web page and Web site design. Tons of stuff, but not incredibly well organized.

UIDesign.NET - http://www.uidesign.net/
Collection of essays, pointers and references for interaction designers. Includes book reviews and interviews with UI designers from sucessful or interesting projects.

http://patricklynch.net
http://patricklynch.net/viz/index.html
Visual Logic is a set of articles on Information Architecture.

http://info.med.yale.edu/caim/manual/
Yale Style Manual on web design

http://www.interactionarchitect.com/articles.htm
InteractionArchitect.com promotes the development and exchange of expertise, methods, tools, visions, testimonies, and research we need to design useful and usable interactive systems.

http://www.webcriteria.com/cg/creativegood-guide.pdf
The Dotcom Survival Guide, by Creative Good
how e-commerce sites can increase revenues by improving their customer experience. Includes strategies, tactics, and thirty-one e-commerce case studies on merchandising, e-mail, navigation, search, checkout, fulfillment, and more.

http://www.bogieland.com/infodesign/
This site provides information designers with up-to-date information and communication facilities on aspects of the growing field of Information Design. Its main objective is to collect, structure and disclose relevant resources.

Psuedo Web rings - These are a collection of people who generally work with the web as designers or information architects or usability experts.
http://www.giantant.com/antenna/
http://www.camworld.com/
http://www.xplane.com/xblog/
More links can be found on these sites.

By ashvil on 7/10/2000 2:36 PM

WAP Backlash
http://www.useit.com/alertbox/20000709.html
Talks about how semi-open stuff does not work.

Metcalfe\'s Law in Reverse
http://www.useit.com/alertbox/990725.html
Why are open networks important.

The Network is the User Experience: Microsoft\'s .NET Announcement
http://www.useit.com/alertbox/20000625.html
Analyses Microsoft.NET